RETURN POLICY

We value you as a member of the Beauty Journey Studio’s family and strive to meet your expectations with the products and services we provide. If you are dissatisfied with your purchased product(s) for any reason, please feel free to return the product(s) for a refund (excluding shipping and handling fees) within 30 days of the purchase/order date online. During COVID-19 period, we offer a 75% refund or exchange product(s) for all item(s) NOT OPEN you didn’t enjoy for any reason. For open or used product(s), we only provide 50% of your original purchased value. After 15 days, we will not exchange or refund your order.

In order to offer the best experience to our Beauty Journey Studio customers, we reserve the right to limit returns if we have reason to suspect misuse of our return policy.